Primark expands click and collect service to 32 more UK stores - list of locations

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Primark customers will be able to order items online and collect them instore

Primark has expanded its click and collect service to more UK stores to allow shoppers to get hold of their bargain products more easily. The high street fashion retailer has introduced the service to 32 more stores across the UK.

Primark first launched the click and collect service in 25 stores in the north of England and Wales in November last year. The service allows customers to buy items online before picking them up from a store to minimise the time spent browsing in the store.

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Customers using click and collect can shop around 1,500 items across baby, kids and nursery products and toys, with hundreds of products exclusive to Click + Collect. This includes kids’ essentials such as multipacks of bestselling products, as well as new items from Primark’s brand partners and larger nursery decor and toys.

Kari Rodgers, UK retail director at Primark, said: “It’s a really exciting moment for us as we take our Click + Collect trial to the next level and bring it to 32 of our stores in and around London. This means the service is now available in around a third of our UK stores, giving even more customers the added choice and convenience Click + Collect offers and complementing experience within our stores.

“The feedback we’ve had from customers in the stores already in the trial has been really encouraging so we’re looking forward to learning more as we expand the trial further.”

The stores offering the service range from Hackney to Hammersmith and Staines to Westfield Stratford and vary from multi-storey flagships on either end of Oxford Street, destination stores in Bluewater, Lakeside and Westfield White City, and smaller high street locations like Tooting and Woolwich. As well as the exclusive ranges, customers of the smaller stores in the trial will benefit from access to products normally only found in larger flagship stores.

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Primark has lowered the minimum Click + Collect order to £5 in January at two stores in Sheffield.Primark has lowered the minimum Click + Collect order to £5 in January at two stores in Sheffield.
Primark has lowered the minimum Click + Collect order to £5 in January at two stores in Sheffield.

After browsing online and adding items to a virtual shopping basket, customers can choose a day to collect, up to seven days ahead, from their chosen store. Orders will be available for collection from two days after they have been placed with a £10 minimum order value and no delivery charge. Click + Collect customers can also pay for any additional in-store finds when collecting their order from the dedicated Click + Collect desk, enabling them to skip potential in-store queues.

Customers who don’t live or work near one of the 57 trial Click + Collect stores can still visit the Primark website to browse current ranges and check availability of their favourite products using the stock-checker before heading into their local store.

Primark Click & Collect - list of locations

Full list of Primark stores getting click and collect

Bexleyheath, The Broadway, DA6 7HF

Bluewater, Upper Thames Walk, DA9 9SQ

Bromley, 162 High Street, BR1 1HE

Charlton, Brocklebank Retail Park, SE7 7SX

Croydon, 5 - 9 North End, High Street, CR9 1SX

Dartford, 58 - 60 High Street, DA1 1DE

Ealing, Ealing Broadway Centre, W5 5JY

East Ham, 51 High Street North, E6 1HZ

Hackney, 365 - 371 Mare Street, E8 1HY